Ordering

IMPORTANT, PLEASE READ BEFORE ORDERING:

You are ordering a product which ships from England which means the following:

UK and USA customers will not have to pay import fees.

If you are in the EU, or outside of the UK and USA, you will have to pay your countries import fees when you receive your jacket.

EU COUNTRIES: Since the January 1st 2021 Brexit changes, EU CUSTOMERS WILL NO LONGER PAY VAT. This mean you will pay less for the jacket than before but you will have import fees to pay when your jacket enters your country.

Soul Revolver has no control over these charges. They are part of your countries trade policies so please bear this in mind when ordering a jacket from overseas.

Due to COVID-19 and Brexit disruptions, jackets may take longer than normal to be delivered due to courier/border delays. We thank you for your patience and understanding during this time.

Placing your order

We begin making your leather jacket as soon as your order has been processed. All jackets you see on our website are available in all sizes.

 Delivery during August will take a couple of weeks longer due to the Italian holiday period.

Choosing the correct size

Soul Revolver leather jackets are slim fit and tailored but also give you room to move so are not tight and restrictive. Do your best to order the correct size but don’t worry, we will contact you via email after you have placed your order to take your measurements to make sure.

Different ways to place an order securely

We take orders online here at SoulRevolver.com processed securely with Paypal either onsite or on the Paypal website (you do not need a Paypal account if you are using the Paypal website to pay, although it helps).

Order notification via email

Stage One - You will receive an ‘Order Received’ email as soon as you have placed your order. This will include information about the jacket you have ordered along with your shipping/billing details.

Stage Two - We will then email you requesting sizing information. Please reply to this email as soon as possible so your order is not delayed.

Stage Three - Once we have your size information you will receive an ‘Order Processed’ email. Your leather jacket is now being made and you will receive it within around fourteen business days. Your jacket may take longer as we do not rush the production but take our time to make you a high quality product with the care and attention it deserves. You will not be able to cancel your order at this point as your jacket will have gone into production and will be shipped to you.

Stage Four - Once your jacket is made, you will receive an email with FedEx tracking information.

Ordering from outside the UK

You can place an order from any country*. We ship our leather jackets worldwide using FedEx for reliable, secure and fast shipments.

Unable to place an order

Please ensure you are completing all customer information fields that are required during checkout, including where you found us. You also need to agree to our Terms and Conditions and our Privacy Policy.

If the checkout page keeps refreshing when you are trying to proceed, this could be your credit/debit card bank blocking the transaction. You will need to let them know you are placing the order on SoulRevolver.com, then try to place the order again.

Changing your jacket style and/or colour after you have placed your order

You will not be able to change your order after you have received the ‘Order Processed’ email as we will then begin making your jacket.

Discount Codes

If we have any promotions running, you will be able to enter the discount code in the shopping cart area.

*We have excluded some countries due to excess amount of fraudulent orders.